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IPTV QoS Task Force
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Products

Product Overview

Symmetricom's solutions:
  • Empower service providers with complete service performance assurance capabilities that minimize risks associated with offering advanced triple play services

  • Allow service providers to gain assurances in delivery of their service offering to customers so that customer churn, escalating support costs and customer churn are minimized via the ability to comprehensively assure end-to-end network performance levels

  • Enable enterprises to realize benefits of next generation business IP services rather than having implementations of next generation services degrade potential benefits

  • Are ideal for assuring the highest levels of network performance for next generation services such as IPTV, VoIP and other triple or quad play services

  • Deliver end-to-end network performance monitoring and diagnostic capabilities for carriers, service providers and enterprises seeking pinpoint accuracy to quickly find and resolve network performance hindrances

  • Enable Quality of Service (QoS) combined with Quality of Experience (QoE) for the truest end-to-end performance assurance available. Performance-based monitoring and diagnostics solutions are available in IPv4 & IPv6 environments

  • Reassure service providers that next generation video services being delivered from the core are in line with QoS expectations, and that the customer is experiencing (QoE) the quality expected

  • Are great tools for network administrators to use in isolating network problems such as bottlenecks, packet loss and other misbehaviors, to ensure the delivery of promised levels of network services to their customers, thereby maximizing potential revenue, customer loyalty and satisfaction
Symmetricom provides scalable solutions for active and passive metrology testing/monitoring based on three major components of the full Symmetricom architecture:

Network Probes are core components of Symmetricom's QoE solutions to provide a reliable benchmark (MOS score) that enables CSPs to monitor and diagnose the perceptual impact of video quality impairments that may be introduced by either transmission over an IP network or from artifacts introduced by various encoding methodologies. Network probes work end-to-end, enabling rapid identification of symptoms affecting network health all the way to a customer's premise equipment (CPE), whether a a server, workstation or set top box. Network probes give carriers, service providers and enterprises the tools they need to improve revenues and profits by increasing customer satisfaction while lowering technical support costs. highly available delivery of network value-added services.

NOC Software is a web-based central monitoring system that helps network administrators improve and refine network services by assessing and managing the perceptual impact of video quality impairments, such as latency, jitter, packet loss, etc., that may be introduced either by transmission over an IP network or from artifacts introduced by various encoding methodologies. NOC software collects real time information from Symmetricom network probes or software agents, storing data in an available integrated structured query language (SQL) database. The information stored in the NOC Software database is displayed remotely through secured web access and shared with external OSS.

Software Agents deliver performance metrics, end-to-end. Typical applications include IPTV, VoIP, client-to-server performance monitoring and remote diagnosis of networking problems for most LAN/WAN environment such as Wi-Fi, xDSL (data, video) or cable modems. Software agents are based a revolutionary advanced technology that is easy to implement and places no strain on existing infrastructure. For maximum flexibility, software agents are available as plug-ins or for one-time use during specific problem resolutions.