Is Poor Video Quality Impacting Your Cable Video business?
Download Symmetricom's
FREE Cable Operator Video Quality Study
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... and see what network operators themselves say about the importance of video quality monitoring, including key challenges and requirements.
Symmetricom has commissioned Multimedia Research Group (MRG, Inc.) to conduct a study of the country's top cable operators, confirming that video quality monitoring continues to be central to cable operators. Despite this, operators don't feel they currently have the right tools implemented to accurately measure video quality from the customers' perspective. In addition, cable operators indicated that service quality problems are one of the main reasons for customer support calls, resulting in a significant reason for customer churn. With millions of customers across the country, end-user video quality monitoring is an integral part of a cable operator's business.
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