V-Factor Quality of Experience Platform
V-Factor is a unique video quality management solution designed to deliver an unprecedented understanding of video service quality.

Through fine-grained perceptual quality analysis, V-Factor takes the guesswork out of service management enabling carriers, Internet service providers and cable MSOs to determine service quality, in real-time, as experienced by end-users. Combining innovations in video head-end analyzers, probe systems, agent and NOC software in a single comprehensive package, V-Factor allows operators to fully understand quality issues, pinpoint causes, and discover solutions for a complete QoE solution.

Perceptual Video Quality
The technology behind V-Factor is a breakthrough QoE monitoring technique enabling service providers to understand how video services are perceived by end-users.

Symmetricom combines both content and network (QoS) impairment data to determine what types of video quality issues customers are experiencing as well as diagnose the cause of the quality issues. By filtering the results though a sophisticated human vision system (HVS) model, we enable our customers to understand what issues matter to end-users by providing a simple, yet accurate video quality score.